Waypoint Resource Group is a debt collection company
You may not have to pay your debt (paying it may hurt your score)
Call now to find out if you can remove Waypoint Resource Group from your report - without paying your debt (potentially)
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Waypoint Resource Group, a third-party debt collection agency located in Taylorsville, Utah, is a full-service debt collection firm that represents creditors from a diverse range of industries, including healthcare, financial services, and telecommunications. Waypoint was founded on the principles of compliance and client service, and adheres to the standards of the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA), two federal laws that govern how collection agencies interact with consumers and manage credit reporting.
It’s important to remember that when you’re contacted by Waypoint, they are just like other third-party debt collectors—they either purchased the debt or have been hired by the original creditor to collect funds on their behalf. Unlike some smaller debt-collection agencies that are more combative, Waypoint has a BBB profile with an overall grade of B.
When you receive notification of a new collections account the first thing you should consider is your credit score. Collection accounts, once reported, can remain on your credit report for as long as seven years and can depress your score so much that you may be unable to open new lines of credit or qualify for low interest rates. Even if you can pay the debt off in full, you will still likely see a collection mark on your report unless you take extra steps to remove it.
The next thing you’ll want to do—before doing anything else—is to make sure the debt is legitimate. The FDCPA gives you the right to demand a debt validation letter, which requires the collection agency to prove that the debt is yours. A validation letter must contain the name of the original creditor, the amount owing, and strong evidence of your connection to the debt. Asking for this in writing within 30 days of being contacted protects you and, under the FDCPA, stops Waypoint from trying to collect until they’ve provided this information.
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Once you confirm that you do, in fact, owe the debt, you can explore the options for resolving it. Paying the full amount is not the only option for settling a debt. In some instances, agencies such as Waypoint buy debts at a discount, and, if you have money available to make a lump-sum payment, they may be willing to work with you to reduce the amount you owe. You should also be aware that paying on a debt before the statute of limitations has run out can restart the clock and extend how long a debt can remain collectible, potentially lowering your credit score even further.
For anyone dealing with Waypoint Resource Group or other debt collection agencies, it is important to keep detailed records of all correspondence, including emails, phone calls, and written letters. If you do make an agreement with Waypoint, make sure that it is in writing before paying anything. Verbal agreements are not enforceable, and without a written record, you have no legal way to enforce the agreement if Waypoint refuses to honor it.
The big takeaway here is that Waypoint Resource Group is a real company, but proving the debt and understanding your rights and options is very much on you. Verify the debt, understand your rights, and document everything. Waypoint is likely following the letter of the law more than some collectors, but the fact remains that collection agencies are in the business of collecting debts, and it’s in their interest to do so. Being informed and having a strategy will help you protect your credit and financial well-being.
A debt that goes to collections tanks your credit score. A collection account reported by Waypoint Resource Group, for example, could subtract 50 points to 100 or more points from your credit score, depending on your overall credit health. Like other negative items, the account could stay on your credit report for up to seven years from the original date of delinquency. If you’re hoping to secure a loan, credit card, mortgage, or other financial product, a collection on your credit report could make it a tough sell. Lenders often interpret the presence of a collection account as a sign that you’re financially unstable.
And even paying it off doesn’t remove the ding right away: a paid debt changes the status of the account in the credit report, from "open collection" to "paid collection," but it continues to be counted against your score until the full seven years have elapsed. This is one more place where the system causes befuddlement by not matching the common-sense expectations of its users. Because it’s the responsible thing to do, most people assume that when they have paid the whole debt, their credit will instantly improve. It won’t.
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Meanwhile, failure to deal with a collection can make matters only worse. Ignored collection notices can lead to bigger problems, such as litigation, where creditors can take you to court to collect debts you owe. If the creditor wins, they can garnish your wages and place liens on your assets, negatively affecting your credit and making financial recovery harder.
But aside from the hit to your credit score, a defaulted collection account with Waypoint Resource Group could result in higher interest rates on any loans or credit cards you apply for in the future. If you get approved, it will likely be at a higher rate, which means you’ll end up paying more in interest over time. That’s why it’s important to take care of collection accounts as quickly as possible in order to maintain your financial wellness in the long run.
Debt collections can also be emotionally draining, with judgments of your character coming from these calls, letters, and the feelings of being overwhelmed by the debt and not sure how to make it right and move forward with your financial life. Whatever your balance is, the best thing you can do is to stay engaged, communicate frequently with the collector, and reach out for professional assistance such as Credit Glory to help resolve the debt and move forward.
After you’ve verified the debt is genuine and yours, you’ll need to figure out how to resolve it. One option is to settle the account. You can do this by offering to pay a portion of your debt for “full and final satisfaction” of the account. Because many collectors buy debts at a discount, the agency could be willing to take a lesser payment to close the account. If you go this route, make sure to get any settlement agreement in writing before making payments.
Another possibility is that you ask Waypoint to enter into what’s called a “pay-for-delete” arrangement, in which Waypoint agrees to remove the collection account from your credit report in exchange for payment. Not all collection agencies will do this, but it never hurts to ask, and it can be a very effective way to improve your credit score since removing the mark entirely from your credit file can have a big impact.
It’s also important to keep all communication on paper and to leave a detailed paper trail. Have a copy of any telephone conversation, letter, or email exchange with Waypoint. Corresponding by telephone? Follow up with a written confirmation of the conversation. This will protect you if there is ever a dispute over what was decided and agreed to.
Lastly, if the debt is too complicated or negotiating with Waypoint is too stressful for you, then consider hiring a credit repair company. They’ll be able to assist you with the debt resolution process, dispute any errors, and negotiate on your behalf. Companies such as Credit Glory can handle the interaction with the debt collectors and ensure you’re not getting taken advantage of.
By adopting these tactics—validating the debt, negotiating settlements, and writing down everything—you can maintain a comfortable level of control over the collection process and keep the hit to your credit as small as possible.
Speak with one of our friendly Credit Specialists to find out how we can help you.
Call (844) 656-0790
Finding time to argue with a debt collector and to keep track of all the information you need to have on hand (which might also be difficult to come by) is not easy, especially if you have multiple debts. This is the kind of situation that a credit repair company such as Credit Glory can help you with. Credit Glory handles the tedious task of finding and disputing every negative item on your credit report, and it engages in the back and forth with the collection agency, in addition to negotiating the removal of any harmful entries. In this way, you can save yourself countless headaches and even improve your credit score. Whether you are trying to deal with a debt from Waypoint or another collector, Credit Glory can help you achieve financial freedom.
Not only does challenging items on your credit report give your score a boost, but you also get a fresh start. Whether you choose to represent yourself in your disputes or hire a credit repair service, the point is to be proactive and stay on top of the process until your credit file reflects the good news you’ve worked so hard to achieve. The sooner you start, the sooner you’ll be back on track.
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